1Information We Collect

We collect information to provide and improve our services. The types of data we may collect include:

• Account information: your name, email address, and profile details when you register or update your account.
• Pet information: details you voluntarily provide about your pets, such as species, breed, age, health records, and photos.
• Usage data: how you interact with the app, feature usage, crash reports, and performance metrics.
• Device information: device model, operating system version, unique device identifiers, and network information.
• Location data: approximate or precise location, only when you grant permission (e.g., finding nearby pet services).

2How We Use Your Information

We use the information we collect to:

• Provide and maintain the core features of the app (e.g., managing your pet profiles, reminders, and records).
• Personalize your experience and recommend relevant content or services.
• Respond to your questions and provide customer support.
• Analyze usage trends to improve app performance and fix bugs.
• Send important notifications about your account, security updates, or policy changes.

We do not use your personal data for targeted advertising or sell it to third parties.

3Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share limited data only in the following situations:

1. Service providers: with trusted third-party partners who help us operate the app (e.g., cloud hosting, analytics, crash reporting). These partners are bound by confidentiality agreements and are prohibited from using your data for other purposes.
2. Legal requirements: if required by law, court order, or government regulation.
3. Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner with prior notice.

4Data Security

We implement industry-standard security measures — including encryption in transit (TLS) and at rest, secure authentication, and regular security audits — to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you.
• Correction: update or correct inaccurate information.
• Deletion: request that we delete your account and associated data.
• Data portability: receive your data in a structured, commonly used format.
• Opt-out: unsubscribe from promotional emails at any time.
• Permissions: revoke location, camera, or storage permissions through your device settings.

To exercise any of these rights, please contact us at the email below. We will respond within 30 days.

6Children's Privacy

PetShgalo is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can take steps to delete it.

7Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy within the app and/or sending you a notification. The "Last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of PetShgalo after any changes constitutes your acceptance of the updated Privacy Policy.

8Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, we'd love to hear from you.

We typically respond within 2 business days.